How Does Natural Dog Food Express Gather & Use Information?
Server Statistics. We collect general statistics to track user trends on our Site. These statistics include hits to our server, the types of browsers used to access our Site, page views, and navigational patterns. The information that is collected in this manner does NOT provide us with any personally identifiable information about our users. It helps us track “where” our users are coming from. This allows us to pinpoint high traffic areas and determine the most effective ways to communicate with our users. As part of that ongoing analysis, Natural Dog Food Express also uses devices called “web beacons” to help us identify when emails sent to you have been received and read. In order to prevent the introduction of viruses and hackers into the Natural Dog Food Express site we may collect information, such as IP addresses, into a log file to be used to identify potential hackers of the Natural Dog Food Express site.
What Security Procedures Does Natural Dog Food Express Use To Protect Personal Information?
We take commercially reasonable steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. Please keep this in mind when disclosing any Personal Information to us or to any other party via the Internet or through e-mail.
Will Natural Dog Food Express Disclose The Information It Collects To Outside Parties?
We may share your information, including Personal Information, to third parties, as set forth below:
Agents, Consultants and Related Third Parties: Like many businesses, we sometimes hire other companies to perform certain business-related functions. Examples include mailing information, maintaining databases and processing payments. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
Advertisers: We may aggregate Personal Information with Personal Information of other users of the site, and disclose such information in a non-personally, or personally identifiable manner to advertisers and other third parties for marketing and promotional purposes. In these situations, we may disclose to these entities information that could be used to identify you personally.
Legal Requirements: We may disclose Personal Information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Information may be part of the transferred assets.
Collection of Information From Children
We do not direct any of our content specifically to children. Users of the Site are required to be at least 18 years old, and any user under 18 is not an authorized user. We encourage parents and legal guardians to monitor their children’s Internet usage and to instruct their children to never provide Personal Information though this Site or any other web site without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Site, please contact us and we will endeavor to delete any Personal Information we have collected about that user.
Consent To Processing In The United States
Modification & Notification Of Changes
How to Contact Us
NATURAL DOG FOOD EXPRESS TERMS OF SERVICE
Description of Services
In the Site, Natural Dog Food Express provides users with access to sales of pet items online (the “Service”). You are responsible for obtaining access to the Site, and that access may involve third-party fees (such as Internet service provider or airtime charges). In addition, you must provide and are responsible for all equipment necessary to access the Site.
License & Site Access
Natural Dog Food Express grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site or the framing of any Content available through the Site; uploading, posting, or transmitting any content that you do not have a right to make available (such as, but not limited to, the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in Natural Dog Food Express’ sole discretion) an unreasonable or disproportionately large load on Natural Dog Food Express’ infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by Natural Dog Food Express to prevent or restrict access to the Site. Any unauthorized use by you shall immediately terminate the permission or license granted to you by Natural Dog Food Express.
The Site and Services are not available to minors under the age of 18 or to any users suspended or removed from the system by Natural Dog Food Express for any reason. Additionally, you are prohibited from selling, trading, or otherwise transferring your Natural Dog Food Express account to another party. If you do not qualify, you may not use the Natural Dog Food Express Service or the Site.
In consideration of your use of the Site, you represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United States or other applicable jurisdiction. You also agree to provide true, accurate, current and complete information about yourself as prompted by the Site’s registration form. If you provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Natural Dog Food Express has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Natural Dog Food Express has the right to suspend or terminate your account and refuse any and all current or future use of the Site and Services (or any portion thereof). You are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify Natural Dog Food Express immediately of any unauthorized use of your account or any other breach of security. Natural Dog Food Express reserves the right to refuse service, terminate accounts, or remove or edit content at any time in its sole discretion.
Description of Natural Dog Food Express Products Services
Natural Dog Food Express provides users with a simple way to manage their ongoing dog food purchases. We strive to provide the best service, prices and experience. If at any time during your membership in our program you would like to change, or cancel your order(s), you may do so immediately online by logging into your account. For a full description of our shipping and return policy please read the Shipping & Returns Policy below.
By submitting any unsolicited information and materials, including comments, ideas, questions, designs, and other similar communications (collectively, “Unsolicited Information”) to Natural Dog Food Express through the Site, you agree to be bound by the following terms and conditions. If you do not agree with these terms and conditions, you should not provide any Unsolicited Information through the Site. All Unsolicited Information will be considered NON-CONFIDENTIAL and NON-PROPRIETARY. Natural Dog Food Express, or any of its affiliates, may use such communication or material for any purpose whatsoever, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and further posting. Further, Natural Dog Food Express and its affiliates are free to use any ideas, concepts, know-how, or techniques contained in any communication or material you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products. By submitting any Unsolicited Information, you are granting Natural Dog Food Express a perpetual, royalty-free and irrevocable right and license to use, reproduce, modify, adapt, publish, translate, distribute, transmit, publicly display, publicly perform, sublicense, create derivative works from, transfer and sell such Unsolicited Information and to use your name and other identifying information in connection with such Unsolicited Information.
Disclaimer of Warranty
YOU ACKNOWLEDGE AND AGREE THAT THE SITE, SERVICES, CONTENT AND ALL PRODUCTS PURCHASED VIA THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. NONE OF THE NATURAL DOG FOOD EXPRESS PARTIES GUARANTEES THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, SUITABILITY OR USEFULNESS OF ANY PORTION OF THE SITE, SERVICES, CONTENT OR PRODUCTS PURCHASED VIA THE SITE. NONE OF THE NATURAL DOG FOOD EXPRESS PARTIES WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR FREE OR THAT THIS SITE, ITS SERVER OR ANY FILES AVAILABLE FOR DOWNLOADING THROUGH THE SITE ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL ELEMENTS. YOU EXPRESSLY AGREE THAT THE ENTIRE RISK AS TO THE SITE, SERVICES, CONTENT AND ALL PRODUCTS PURCHASED BY YOU VIA THE SITE IS ASSUMED SOLELY BY YOU. NONE OF THE NATURAL DOG FOOD EXPRESS PARTIES MAKE ANY, AND HEREBY SPECIFICALLY DISCLAIM, ANY AND ALL, REPRESENTATIONS, ENDORSEMENTS, GUARANTEES, AND WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SITE, SERVICES, CONTENT OR THE PRODUCTS PURCHASED VIA THE SITE, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITE, SERVICES, CONTENT OR PRODUCTS PURCHASED VIA THE SITE IS TO STOP USING THE SITE AND SERVICES.
Natural Dog Food Express attempts to be as accurate as possible with products descriptions and prices. However, Natural Dog Food Express does not warrant that product descriptions or prices are accurate. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, Natural Dog Food Express shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Natural Dog Food Express shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card has been charged.
Limitation of Liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT NATURAL DOG FOOD EXPRESS AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS (EACH, A “NATURAL DOG FOOD EXPRESS PARTY”) SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF NATURAL DOG FOOD EXPRESS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM USE OF THE SITE, CONTENT, SERVICES OR PRODUCTS PURCHASED VIA THE SITE.
You agree to indemnify, defend and hold the Natural Dog Food Express Parties harmless from any claim or demand, including reasonable attorneys’ fees, or arising out of or related to your breach of this TOS, your use of the Site or Services, or your violation of any law or the rights of a third party.
When you use the Site or send emails to Natural Dog Food Express, you are communicating with Natural Dog Food Express electronically. You consent to receive communications from Natural Dog Food Express electronically. Natural Dog Food Express will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
The Site or third parties may provide links to other World Wide Web sites or resources. Because Natural Dog Food Express has no control over such sites and resources, you acknowledge and agree that Natural Dog Food Express is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Natural Dog Food Express shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Access To Password Protected/Secure Areas
Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.
Modification and Notification of Changes
Intellectual Property Rights
The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Natural Dog Food Express and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of Natural Dog Food Express or such third party which may own the Marks. All information and content available on or through the Site, including, without limitation, any software programs, (“Content”) is protected by copyrights, trademarks, trade secrets, patents or other proprietary rights and is the property of Natural Dog Food Express. You agree to comply with all intellectual property laws and you shall not encumber any interest in, or assert any rights to, the Content. You are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
Procedure for Claims of Intellectual Property Infringement
Natural Dog Food Express respects the intellectual property of others, and we ask our users to do the same. Natural Dog Food Express may, in appropriate circumstances and at its discretion, disable and/or terminate the accounts of users who may be infringing the intellectual property of a third party. If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide Natural Dog Food Express’ Copyright Agent the following information:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- A description of the copyrighted work or other intellectual property that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the Site;
- Your address, telephone number, and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
Natural Dog Food Express’s agent for notice of claims of copyright or other intellectual property infringement can be reached as follows:
Natural Dog Food Express, Inc.
2677 W. Cheyenne Avenue
N. Las Vegas, Nevada 89032
Natural Dog Food Express may update this mailing address from time to time. You agree that changes to this mailing address shall not constitute a modification to this TOS.
Survival of Terms After Agreement Ends
Notwithstanding any other provisions of this TOS, or any general legal principles to the contrary, any provision of this TOS that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this TOS.
If you have any questions regarding your order, our policies, or anything else please don’t hesitate to contact us.
SHIPPING & RETURNS POLICY
When will my order ship?
We attempt to ship all in-stock items within 24 hours and on weekdays even sooner than that. All Natural Dog Food Express Deliveries are sent via FedEx. FedEx deliveries are made between the hours of 9am – 9pm. There is no Sunday or holiday delivery.
How will my order ship?
All of Natural Dog Food Express’s orders ship via FedEx (unless FedEx doesn’t serve your area). All shipments should arrive within 2-5 business days after it leaves our facility.
How much is my shipping cost going to be?
$4.95 per bag.
Who will be delivering my order?
Once our warehouse team carefully packs your order, we then hand it off to FedEx for delivery to your door. There are always some exceptions, as we don’t ship to APO/P.O. Boxes, Hawaii or Alaska. Once we give your package to FedEx, we will send you a “Shipping Confirmation Email” to the email provided on your order with a convenient tracking number and a link to track its progress direct to your door.
Do you require a signature?
For your convenience, FedEx will generally deliver your package to your door without requiring a signature, so you don’t have to be there. There are times that FedEx designates locations as requiring a signature. In those rare instances, a note will be left on your door requesting permission to leave your package the next day.
Alaska, Hawaii, Puerto Rico and APO/FPO
We do not ship to any of these locations at this time.
Canadian and Foreign Orders
At this time, Natural Dog Food Express is currently only serving United States customers.
Natural Dog Food Express ships products from state-of-the-art warehouses, which cover the United States in as little as 2-5 days business days!
We work very hard to ensure that you are satisfied with your shopping experience at Natural Dog Food Express. We want you to keep coming back and tell all your dog-loving friends how wonderful we are!
Please be sure to make your selections carefully and double check your order before submitting, because all merchandise is non-refundable and all sales are final.
For any refused delivery, our actual shipping charges will be deducted from the credit to your credit card for returned merchandise. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error, then we will credit you promptly, naturally.